B2B companies have started catching up to B2C e-commerce practices by adopting the online marketplace. In fact, the U.S. B2B e-commerce market grew 11% in 2018 and reached over $1 trillion in sales. While impressive, this represents only 6% of total B2B sales, making online B2B sales a huge opportunity, but often times a challenge when shipping products.

Business customers are accustomed to making their personal purchases online, so how do you match their high expectations? Customers expect their orders to arrive intact and ready-to-use. The shipping supply chain is often not easy on packages. While it can be a fulfillment process challenge, you must pack and ship products securely in order to maintain customer satisfaction.

Packaging e-commerce products properly also avoids damaged goods and product theft.

To protect e-commerce shipments, use water-activated tape and corrugated cardboard cartons as your primary shipping materials. Water-activated tape physically bonds to the carton forming a strong seal.

• Water-activated tape helps prevent carton damage, creates a professional image, and reduces material waste. You only need one strip of tape to secure a carton with a strong seal.
• When used together with a Better Pack electric tape dispenser, packing products is faster, easier, and safer for your pick and pack workers.

The Better Pack 555e series of dispensers is our most popular options, capable of automating production and improving productivity. Read this case study to learn how the BP 555eS dispenser increases efficiency and helps you satisfy customers.